Frequently Asked Questions (FAQ)

 

1. What is the acronym of DUKE?
DUKE stands for Duta-Ulu Kelang Expressway.

2. What is the purpose of DUKE?
DUKE provides a direct connecction between the North Eastern and North Western parts of Kuala Lumpur with a strategic link to the Kuala Lumpur--Karak Highway and East Coast Expressway. DUKE links the NKVE at Jalan Duta to the MRR II at Ulu Kelang, hence providing uninterrupted traffic flow between the western and the eastern part of Kuala Lumpur via Duta and Ulu Kelang Link. DUKE will also become the all-important gateway to the East Coast via the Karak Link.

3. How long is DUKE?
18KM

4. Where is DUKE office located?
Our HQ is at Batu Toll Plaza, KM 3.0 Lebuhraya Duta-Ulu Kelang, Off Jalan Kuching, 52100 Kuala Lumpur.

Contact Number : 03-62526261
Fax Number : 03-62526293

5. Where are the DUKE Interchanges and Ramps?
There are 7 interchanges and 5 ramps.

      Interchanges 

  1. Duta
  2. Kuching
  3. Sentul Pasar
  4. Setiawangsa
  5. Hillview
  6. Bandar Dalam
  7. Greenwood

      Ramps

  1. Sentul
  2. Jalan Pahang
  3. Jalan Semarak
  4. Jalan 37/56
  5. Ayer Jernih

6. What are the toll rates of DUKE?
Class 1 RM2.50
Class 2 RM3.80
Class 3 RM5.00
Class 4 RM1.30
Class 5 RM1.30

7. How many toll lanes are there in DUKE?

   Batu Toll Plaza

  1. 2 Multiclass Lanes
  2. 6 Touch n Go Lanes
  3. 4 Smart Tag Lanes

   Sentul Pasar Toll Plaza

  1. 2 Multiclass Lanes
  2. 2 Touch n Go Lanes
  3. 2 Smart Tag Lanes

    Ayer Panas Toll Plaza

  1. 2 Multiclass Lanes
  2. 4 Touch n Go Lanes
  3. 3 Smart Tag Lanes

8. Where can I reload my Touch 'n Go card at DUKE?
User can reload at Batu, Ayer Panas and Sentul Pasar Toll Plaza Multiclass Touch ‘n Go reload lanes. Furthermore, user can reload at our Point of Sales (POS) at all toll plaza which also sell Touch ‘n Go cards and SMART TAG devices.

9. What to do in case of an emergency?
In case of an emergency, call our customer hotline at 03-6251 3100 for assistance and help.



Subscribe To Our Newsletter